We fought, and we survived. “Together, A Stronger Singapore”.
This is our COVID-19 story.
Black Hair Salon was founded by Raymond and Anthony in year 2000. We are known
for a warm and serene ambience, with a penchant for creative hair makeover.
Little did we know that our safe and serene environment was about to change, and
it changed so drastically, and so quickly. It started with the need to wear
masks and social distancing measures kicked in. Suddenly, we were in lockdown,
with almost all businesses in Singapore suspended, and we were no exception.
It was an unimaginable crisis throughout the 20 years of managing the business
as the salon’s business got suspended – which has never happened before. The
business took a huge hit. To manage the business’ cashflow and survival, the
bosses had voluntarily cut their salary. At the same time, they continued to pay
their employees, as the leaders at Black Hair Salon value their employees and
believe in giving their best support during this difficult period.
As a hair salon, our motto is to provide a happy and welcoming sanctuary that
gives off a vibrant atmosphere and unwavering hospitality to our customers.
Internally, we seek to have a strongly bonded team with a positive mindset.
To stay strong together as a team, we motivated ourselves to stay strong and
stay positive throughout the tough circuit breaker period, even with huge
uncertainty for the future. This is what we did:
• We picked up new skills, learning to film videos at home;
• Continued to interact with our audience with fun lifestyle videos and
hair styling tips;
• Had regular Zoom video calls and games for the team to keep the team
Finally, the time came.
We were the lucky few to be able to open the soonest as circuit breaker measures
were relaxed. All the stylists were elated to get back to work, serving
customers with a passionate heart.
Today, Black Hair Salon is stronger than before the crisis happened. The skills
that we picked up at home made our business even better as we continually try to
innovate and deliver our best services. We have also stepped up our sanitizing
efforts immensely, and will continue to do so. Hope to see you here!